Are you looking for a proactive and tech-savvy Virtual Assistant to handle customer interactions, email, and technical support? With expertise in customer service and WordPress front-end development, I ensure smooth business operations and excellent client experiences while maintaining a professional remote work approach.
? WordPress Front-End Development & Website SupportCustomizing themes, layouts, and basic page editsPlugin installation Basic SEO optimization and content updatesWeb App Development Experience - SDLC - Agile FrameworkDeploying
? Technical Support & IT Assistance Troubleshooting software issuesSaaS, web, and app troubleshootingAgile
? Virtual Assistance & Administrative SupportData Entry and SQL queriesCRM SalesforceCommunication SkillsMeeting SchedulingEmail CommunicationCanva
? Customer & Email SupportHandling inquiries, complaints, and customer resolutionsLive chat, email, and phone supportKey account managementTicketing systems (Azure, Jira)
? Data EntryAccurate & fast data entry into spreadsheets, databases, and CRMsGoogle Sheets & Excel SQL queries in Databases
???? Why Work With Me? ? English Speaker – Clear and professional communication ? Customer-Focused – Dedicated to providing a positive customer experience ? Tech-Savvy & Problem Solver – Quick and efficient in handling tech issues ? Reliable & Detail-Oriented – Organized and committed to quality work ? Flexible & Adaptable – Can handle multiple tasks efficiently.
Let’s discuss how I can support your business! Message me today to get started. ????
