Leads a diverse team of 800+ volunteers and 21 staff members, ensuring
high-quality program execution and service delivery.
Oversee finance, facilities, communication, events, and HR, implementing
a systems-thinking approach to improve integration and efficiency.
Utilize data-driven decision-making to optimize resource allocation,
including financial planning and operational performance tracking.
Successfully transitioned operations between in-person and online
platforms, ensuring seamless digital transformation.
Developed a data management dashboard consolidating data from
various departments, improving collaboration and decision-making.
Facilitated strategic and operational planning that enhanced clarity and
direction, leading to a 90-100% goal completion rate by the end of the year
using the OKR goal-setting method and incorporating lead and lag
measures.
