Data, Fraud, and Quality Analyst || Help Desk Email Support Supervisor || Virtual Assistant

I am Nonie Morata, a well-experienced freelancer constantly seeking new experiences to expand my knowledge.

I have almost 9 years of experience in freelancing and the BPO industry. I have also been in multiple roles such as phone and email support, helpdesk tasks supervisor, product trainer, appointment manager, data, frauds and quality control analyst, etc. I have a lot of experience with various tools, such as Google Suite and Kount, Sabre (GDS), Hubspot, Trello, and Zendesk.