Resourceful and results-driven Marketing and Customer Experience professional with over 10 years of experience across marketing strategy, e-commerce operations, customer service leadership, and digital workflow automation. I specialize in building structured systems, optimizing processes, and enhancing customer journeys through AI-assisted tools and CRM platforms.
With hands-on experience in launching platforms, developing SOPs, leading cross-functional teams, and managing multi-brand digital strategies, I bring both strategic vision and operational execution. I am known for professionalism, reliability, and a strong commitment to delivering excellent customer experiences.
