I am detail-oriented and organized person. I have an experience as Clerk Encoder which is responsible for accurately inputting, updating, and maintaining data in digital systems. Ensures data integrity, confidentiality, and efficiency in clerical and administrative tasks. Supports the organization's records management and documentation processes. Skilled in data entry software, MS Office (Excel, Word), and database management.
Currently, I am working as email support specialist (Tier 2). I am responsible in handling customer inquiries, complaints, disputes, chargeback, fraud, escalations and complex requests via email. Ensures timely, professional, and accurate responses while maintaining customer satisfaction and upholding company policies.
In any case you would require me to learn a specific program, I am confident that you wouldn't spend a long time training me. In fact, I might as well learn it myself, like most programs that I know now. I can assure you that I can easily adapt to any sort of training or program that the job requires me to. I'm a person that requires minimum supervision once I've learned the ropes.
