· IT Support Engineer to company site for all Users (Site Manager, Team Leads, Agents).
<!--[if !supportLists]-->· <!--[endif]-->IT Site Administrator - responsible
for troubleshooting and resolving IT-related issues, managing our network
infrastructure, and working with vendors and clients on shore to ensure our IT
systems are up-to-date.
<!--[if !supportLists]-->· Office 365 Installation
/ Configuration - for mobile & workstation setup.
<!--[if !supportLists]-->· Microsoft Security –
Windows Hello & MultiFactor
Authenticator for mobile & workstation setup.
<!--[if !supportLists]-->· Ping One ID setup and support for their workstations to connect them using VPN for remote situation to its Daas (Desktop-as a-service), Android / IOS Mobile App setup, support to access their email outside office or remotely. Active Directory
Password Creation, Reset & Unlock. Webex Cisco Meeting / Jabber regular setup for their virtual meetings and virtual drive setup for
file sharing and communications for client end
<!--[if !supportLists]-->· Hyper V / VMWare – Installation, Settings Customization for each accounts depending on
each clients requirements
<!--[if !supportLists]-->· Forcepoint & Sophos – Firewall setup for all users across the site.
<!--[if !supportLists]-->· Lan & Wan Setup for all users across the site and other users needed for daily
operations
* Worked in BPO Industry for 14 years
* Graphic Designer & Video Editor (Web Pages, Photos, Social Media Banners,Video Teaser,Presentation)
* Good Customer Service and Technical Assistance
* Web Researcher
* MS Office Applications
* Email & Chat Support
* Supports Domains & Web Hosting
Strong Educational Background in Information Technology
Side Projects | For Seasonal Clients.
* Adobe Photoshop
* Adobe Illustrator
* Adobe Audition
* Adobe After Effects / CapCut / Da Vinci Resolve / Sony Vegas
* Google Sketch Up Architectural Designs
*Photography and Editing
*Video Editing
I can start any time and help you, Feel free to contact me at your most convenient time. Thanks!
Please check this link for my CV reference:
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