5-years experience in Dropshipping industry, especially good at dealing with end-customers after-sales issues. English and Chinese are accepted as working languages.I can do:• Respond to end-customer emails with warmth, professionalism and a personal touch.• Handle returns, refunds, and order inquiries in a way that builds trust.• Help Store Owners to contact China suppliers and shipping carriers.• Making sure every interaction with end-customers leave a positive impression.• Work closely with Store Owners to create SOPs that make end-customer service smooth and stress-free.I can work for 6 days per week.
