I am a Customer Service Representative with 2+ years of experience in chat, skilled in handling
inquiries, processing refunds and replacements, tracking orders, and ensuring customer
satisfaction. I communicate effectively, resolve issues efficiently, and maintain professionalism
to deliver a positive customer experience.
In addition, I am an E-commerce Virtual Assistant specializing in product listing, SEO
optimization, and digital marketing. I create accurate, high-converting product listings and use
SEO strategies to improve visibility, strengthen brand presence, and support business growth.