Experienced Senior Quality Control Engineer with a strong background in software testing, agile methodologies, and team leadership. Currently leading and managing engineering teams, including Quality Engineers, at Deltek Systems (Philippines) Ltd., ensuring effective collaboration and successful project delivery. Skilled in acting as or supporting the Scrum Master role to enhance team efficiency and drive continuous improvement. Adept at working closely with Product Management, Customer Care, and other stakeholders to understand customer needs and translate them into clear system specifications. Proficient in developing and maintaining automated unit and functional tests to ensure the delivery of high-quality, reliable scripts.Previously worked at FactSet Philippines, Inc. as a Senior Technical Specialist, where I provided first-line support for clients, conducted QC engineering analysis, and gathered data for Acceptance and Regression Testing. Additionally, I evaluated and improved business processes while specializing in manual software testing to ensure compliance with industry standards and business requirements.Earlier in my career, I served as a Core Analyst at Institutional Shareholder Services Inc., where I reviewed client requirements and high-level test cases, developed detailed functional and regression test cases, and supported User Acceptance Testing (UAT) to validate deliverables against business requirements.With expertise in software quality assurance, process optimization, and agile methodologies, I am committed to delivering high-quality solutions and driving continuous improvements in software development.
