Dedicated and detail-oriented Virtual Administrative Assistant with over 6+ years of experience providing administrative support to healthcare organizations and legal firms. Skilled in managing calendars and inboxes, preparing documentation, coordinating client and patient communication, and ensuring accuracy in billing and authorization processes.
Experienced in working with attorneys, physicians, and administrative leaders to streamline operations, maintain confidentiality, and support service delivery. Demonstrated ability to manage EMR/CRM systems, organize complex documentation sets, and uphold compliance requirements, including HIPAA standards.
Reliable, organized, and committed to delivering high-quality work in fast-paced and remote professional environments.
Core Competencies:
• Calendar & Email Management
• Medical Billing & Prior Authorization
• Estate & Probate Administrative Support
• Legal & Healthcare Documentation Preparation
• Client / Patient Communication & Coordination
• HIPAA Compliance
• EMR/CRM Systems (Clio, Athenahealth, EClinicalWorks, ModMed, Optimantra, RingCentral, Vonage)
• Google Workspace & Microsoft Office Suite