I am a Senior Virtual Assistant with 15+ years of experience helping businesses stay organized, serve their clients well, and run their day-to-day operations without stress.
I have worked with companies in the US across SaaS, telecom, e-commerce, and smart home technology — including Fortune 500 clients AT&T and Comcast. I am dependable, detail-oriented, and I take ownership of my work without needing to be micromanaged.
What I can help you with:
— Email and calendar management
— Client onboarding and account coordination
— CRM management: Salesforce, HubSpot, Zendesk, -----------, GHL
— Document preparation, SOPs, reports, and executive correspondence
— AI-assisted research, drafting, and data organization using Claude, ChatGPT, and Gemini
— Data entry, spreadsheet management, and database updates
— Order processing and billing support via Shopify, BigCommerce, and Square
— Customer support via email, chat, and phone
I am based in Cavite, Philippines and available full-time for remote work. I can work US, APAC, or Australian business hours and have a reliable high-speed internet connection and a dedicated home office.
I am a top performer by habit — I maintained a 99% satisfaction rating across my career and was consistently recognized for exceeding expectations. If you need someone you can trust to handle important tasks and represent your business professionally, I would love to work with you.