With over six years of experience in the healthcare industry, I bring a strong background in administrative coordination, patient support, and virtual medical assistance. I began my career as a Clinical Admin Coordinator at Optum Global Solutions, where I developed a solid foundation in clinical operations and healthcare administration. Following the pandemic, I transitioned into a Virtual Medical Assistant role to continue providing efficient, patient-focused support remotely.
Most recently, I’ve worked with a dermatology practice, managing patient scheduling, verifying insurance coverage, and processing prior authorizations to ensure timely treatment approvals. I also handle chart preparation, EHR data entry, and maintain full compliance with HIPAA regulations to protect patient confidentiality.
My experience has strengthened my attention to detail, organizational, and communication skills enabling me to streamline workflows, support physicians effectively, and contribute to a smooth and efficient healthcare environment.
