A dedicated professional with over 2 years of experience in the BPO industry as a customer service advocate, now specializing as a dental virtual assistant. I have hands-on experience working for a dental clinic, handling payment posting, medical billing, and performing various administrative tasks with a strong emphasis on accuracy, efficiency, and outstanding service. I am detail-oriented, reliable, and committed to helping healthcare providers streamline their operations and deliver exceptional patient care. I am now bringing my skills to the online workspace and would love to be a valuable part of your team.
Skills:
*Dental Billing
*Payment Posting (Open Dental and Curve Hero)
*Insurance Verification
*Appointment Confirmation (through weave)
*Closing Aging Report
*HIPAA Compliance
*Claims Submission
*Patient Communication
*Medical Records Management
*Data Entry
*Denial Management
*Microsoft Office
*Google Workspace
*Phone and Email Support
*Calendar Management
*Administrative Support