Dedicated and detail-oriented Healthcare Customer Service Representative and Medical billing at BPO company with 5 years of experience providing top-notch service via phone. Skilled in electronic health records, medical terminology, and HIPAA compliance. Excellent communication, problem-solving, and teamwork skills. Have strong knowledge for CPT codes, HCPCS codes, and information related to claims, members benefits, authorization, and eligibility, as well as HER and EMR systems. Responsible for scheduling member appointments, contacting other healthcare facilities, and sending important information via fax and email.
Verified
