Experienced IT Graduate | Tech Support, Web Design, and Customer Service Pro
Hi! I'm an IT graduate with hands-on experience in technical support, customer service, and front-end web development. I have a strong foundation in programming (HTML, CSS, JavaScript, PHP, Java, and C#) and a passion for creating functional, responsive websites. I’ve also supported users in troubleshooting system issues, guiding them through technical processes, and resolving problems quickly and professionally.
I'm highly organized, detail-oriented, and a fast learner. I can work independently or as part of a team, and I’m comfortable using tools like Microsoft 365, WordPress, Canva, and basic CRM systems. I'm currently focused on freelance opportunities where I can apply both my technical and customer service skills to help businesses grow.
My Skills:
Front-End Web Design (HTML, CSS, Bootstrap, JavaScript)
Technical Support & Helpdesk (Windows OS, Microsoft 365, Basic Networking)
Basic WordPress Website Management
Customer Service (Email, Chat, Voice)
CRM Familiarity (HubSpot, Zoho)
Data Entry, Research & Admin Tasks
I’m excited to work with clients who value quality, communication, and reliability. Let’s connect and see how I can help your business succeed!
