Social Media Manager | Product Listing & Catalog Management
E-commerce Support| Operation Specialist |Sales Operation
Hi, I'm ----------- from the Philippines. I specialize in helping small businesses strengthen their sales pipelines by validating high-quality leads, creating fully optimized product listings (and improving existing listing), maintaining their brand reputation through content review; enhancing customers' experience by providing timely and accurate issue resolution and improving their day-to-day business processes. I also specialize in transforming low click-through (CTR) rates into high-traffic listings by optimizing titles and improving overall listing placement.
Tasks I can help you with:
Sales support
Pre-sales support
After-sales support
Order management
Order processing
Order fullfillment & order tracking
Invoicing & payment processing
Return & refund processing
Customer service (phone, email, chat)
Customer retention strategies
Sales performance analysis
Stock inventory
Sales reporting
Caption copywriting
Content moderation
Audience engagement
Stock inventory
Stock replenishment
Identify sales opportunities
Lead generation and lead qualification
Data accuracy and verification
Lead assessment for conversion potential
Content verification & fact-checking
Performance tracking & analysis
Social media management
Content calendar planning
Content creation & content scheduling
Community engagement
Community moderation
CRM & database management
Reporting and case documentation
Operational efficiency improvement
Project & Client Management
Cross-functional team coordination
Process documentation & SOP creation
Manage inventory and orders
Data Entry and tracking sales performance
Coordinate customer service questions (maintaining 5-star ratings)
Manage end-to-end product listings
Updating pricing and promos
Upload and optimize product listings (titles, bullets, descriptions, backend keywords)
Craft persuasive copy and apply moderator insights
Research keywords (Helium10, Jungle Scout)
Write high-converting titles, bullet points, product descriptions
Analyze competitor listings to identify opportunities
Coordinate with inventory/supply-chain team
Create and maintain SOPs, checklists, and dashboards
Invite me for an interview!
You need someone with proven experience to help you scale your business & keep your customers happy while ensuring your back-end is functioning efficiently even while you sleep. I'm the VA you need. Let's talk soon.
E-Commerce Platforms Expertise:
Shopify
Amazon Seller Central
eBay Seller Hub
WooCommerce
Client Industries I assisted:
Fashion & Apparel, Beauty & Personal Care, Home & Lifestyle, Electronics & Gadgets,
Health & Fitness, Toys & Kids, Pet Supplies, Digital Products & Printables
Tools/Programs I'm Proficient At:
Google Analytics, Helium 10 (Amazon optimization), Jungle Scout, Trello, Asana, ClickUp, Notion, GHL, Canva, Google Workspace (Docs, Sheets, Drive, Gmail, Forms), Microsoft Office (Excel, Word, Outlook), Slack, Zoom, Meta Business
Suite, FB, IG, TikTok, TrustPilot, Google Play, Apple App Store
Amazon, Seller Central, Helium10, Microsoft Excel, Catalog Management, Listing Management, FBA, Seller Page Management, Social Media Content Creation, Ecommerce, Copywriting, Research Writing, Product Research, Customer Service, CRM, Order Management, Supply Chain Management, Process Improvement, Order Fulfillment, Sales Management, Operation Management, Sales Support, Brand Management, B2B, Sales, Business Management
Verified
