Results-driven Power BI Developer and Data Analyst with a strong background in data visualization, reporting, and business intelligence. Adept at transforming complex data into actionable insights to drive business decisions. Experienced in working with large datasets, DAX calculations, and SQL queries to create interactive dashboards and reports.
Prior experience as a Customer Service Representative in a logistics company has honed problem-solving, communication, and analytical skills, ensuring efficient issue resolution and customer satisfaction. Additionally, a background as a Graphic Artist has provided a keen eye for design, enhancing data presentation through visually compelling reports and dashboards.
Passionate about leveraging technical expertise and creativity to deliver data-driven solutions that optimize operations and improve business outcomes.
Key Skills:
Power BI (DAX, Power Query, Data Modeling)
SQL & Database Management
Data Visualization & Storytelling
ETL & Data Transformation
Microsoft Excel (Advanced Analytics)
Business Intelligence & Reporting
Customer Service & Logistics Support
Graphic Design & UI/UX Principles
