Results-driven Virtual Assistant with 5+ years of experience in customer support, technical support, and sales, serving clients across the US, UK, Canada, and Australia. Proven ability to handle high-volume interactions, build rapport quickly, and convert conversations into sales while maintaining excellent customer satisfaction.
Strong background in upselling, objection handling, and identifying customer needs to drive revenue. Recognized as a Subject Matter Expert (SME) for supporting teams, improving performance, and handling escalations effectively.
Also experienced as a Short-Term Rental Manager, managing guest communication, bookings, and operations across platforms like Airbnb, VRBO, and -----------—ensuring smooth experiences and maximizing occupancy.
Highly organized, detail-oriented, and results-driven. I focus on increasing conversions, improving customer experience, and helping businesses grow revenue efficiently.
