IT Support Specialist and Trust & Safety Associate with 4+ years of experience in technical troubleshooting, content moderation, and customer service. Proven ability to resolve complex tech issues, ensure platform security, and enhance operational workflows.
Skilled in help desk support, i----------- management, cybersecurity awareness, and process optimization. Adept at using tools like ServiceNow, Citrix, Avaya, and AI-driven platforms to improve customer experience and security measures.
- Looking for opportunities in IT support, customer service, or trust & safety roles.
