Order Tracking & Fulfillment: Proficient in tracking international customer orders using courier services and processing them via Shopify. Ensures accurate and timely fulfillment of customer orders.
Communication & Coordination: Collaborates effectively with logistics teams to ensure smooth product handling and delivery. Communicates with customers via email to address inquiries and provide solutions.
Reporting & Data Management: Maintains detailed records of orders through Excel, ensuring data accuracy and easy access for future reference.
Social Media Management & Content Creation: Creates engaging product videos and clips for platforms like ----------- and Facebook to promote products. Manages clients' Facebook accounts, engaging with potential customers to foster connections and boost brand visibility.
Product Descriptions: Writes clear and concise product descriptions to effectively showcase features and benefits to potential customers.
