Customer service and technical support professional with over 10 years of experience in the Business Process Outsourcing (BPO) industry, complemented by recent experience as a Virtual Assistant specializing in billing and data operations. Proven ability to manage remote administrative tasks including invoice processing, data validation, quality checks, and coordination with finance and operations teams. An effective communicator, self-motivated, and detail-oriented professional who works well independently or in team environments, consistently meeting accuracy, compliance, and deadline requirements.
