Detail-oriented Medical Administrative Assistant with experience supporting US-based healthcare practices through accurate, HIPAA-compliant administrative support. Skilled in patient intake, prior authorization processing, insurance verification, medication refills, appointment scheduling, email management, and medical records handling.
I am comfortable working with US insurance providers, following clinic SOPs, and communicating professionally with patients and staff. I prioritize accuracy, confidentiality, and timely follow-ups to help reduce claim delays and improve patient experience.
Reliable, easy to train, and committed to long-term collaboration with healthcare teams.
SERVICES I PROVIDE
Patient Intake & Demographic Entry (Tebra)
Insurance Verification (Eligibility & Benefits)
Prior Authorization & Referral Processing
Appointment Scheduling (US Time Zones)
Medication Refill Requests & Documentation
Medical Records & Chart ManagementEmail & Inbox Management
Collections Follow-up
HIPAA-Compliant Data Handling US HEALTHCARE KNOWLEDGE
Familiar with US insurance workflows (HMO, PPO, Medicaid, Medicare concepts)
HIPAA-aware and confidentiality-focused
Accurate data entry and documentation
Experience following clinic SOPs and provider instructions
TOOLS & SOFTWARE)
Hands-on experience using Tebra EMR / Practice Management
EMR/EHR Systems (trainable to clinic-specific platforms)
Google Workspace (Gmail, Docs, Sheets, Calendar)
Microsoft Office (Word, Excel, Outlook)
Communication Tools: Zoom, Skype, Slack, WhatsApp, Teams
Practice Management Systems (willing to learn)
Verified
