Detail-oriented Virtual Assistant with a strong foundation in healthcare data handling and confidential record-keeping, backed by hands-on BPO experience and recent professional certifications in Medical Virtual Assistance, Medical Transcription, Medical Coding, and HIPAA Compliance.
In my healthcare account role, I managed pharmaceutical and patient data entry, performed data audits, corrected discrepancies, and maintained inventory and prescription records — all while upholding strict confidentiality standards. This experience, paired with recent certification training, has prepared me to support clinics, healthcare providers, and medical practices with administrative and data-focused tasks.
Beyond healthcare, I bring over 3 years of customer service and data management experience across financial, insurance, and travel survey accounts — handling high-volume calls, CRM systems, and sensitive customer data with accuracy and professionalism. I've also completed training in video editing (Organic Ads, UGC Ads, VSL Ads, and High-Production Ads), giving me a versatile skill set for clients who need both administrative support and content editing.
