Hi, I’m Maryamm Loradel Paradero, a reliable and customer-focused professional with 5+ years of experience in Customer Service, Technical Support, Sales Support, and Client Relations across telecommunications, satellite services, healthcare, retail, and travel coordination.
I specialize in helping businesses deliver excellent customer experiences by handling high-volume inquiries, resolving complex issues quickly, and maintaining strong client relationships. I’ve worked with leading BPO companies where I developed strong skills in technical troubleshooting, billing assistance, service recovery, and remote customer support.
I’m highly experienced with remote tools and CRM platforms including Salesforce, Zendesk, HubSpot, Cisco Webex, Avaya, Five9, NICE inContact, Confluence, and Guru. I am comfortable working across different time zones and supporting global customers through email, chat, and phone.
I bring professionalism, empathy, urgency, and strong problem-solving skills to every task — whether supporting customers, coordinating travel, or improving processes.
What I can help you with:
• Customer support (email, chat, phone)
• Technical and billing support
• CRM and ticket management
• Travel booking and itinerary coordination
• Conflict resolution and service recovery
• Data entry, documentation, and process improvement
• Remote administrative and operational support
If you're looking for a dependable, organized, and proactive remote tea-----------mber, I would love to support your business and your customers.
