Results-driven Customer Service and Business Development Representative with over 6 years of experience in the BPO industry. A fast learner and highly adaptable, excelling in dynamic environments while providing exceptional customer support and driving business growth. Skilled in relationship management, sales prospecting, troubleshooting, and conflict resolution. Adept at building strong client connections, identifying business opportunities, and delivering solutions that enhance customer satisfaction and revenue growth. Committed to exceeding targets, optimizing processes, and contributing to organizational success.