1. Real-Time Monitoring & Control
Use the Central Monitoring System (CMS) to oversee the performance of elevators, escalators, and moving walkways.
Detect faults, errors, and performance issues through the automated monitoring system.
Take necessary actions such as remotely resetting systems or dispatching technicians when required.
2. I----------- Response & Troubleshooting
Act promptly when an issue is detected, such as a stuck elevator or an escalator stoppage.
Coordinate with on-ground maintenance teams to ensure swift repairs and minimal downtime.
Analyze system logs and error codes to identify potential malfunctions and take preventive measures.
3. Communication & Coordination
Work closely with maintenance engineers, airport operations teams, and Thyssenkrupp service personnel.
Inform airport authorities about any major failures affecting passenger movement.
Provide clear instructions to technicians on-site for effective problem resolution.
4. System Diagnostics & Preventive Maintenance
Conduct regular system health checks to anticipate potential issues.
Recommend preventive maintenance schedules based on system data analysis.
Report recurring issues to higher management for long-term solutions.
5. Reporting & Documentation
Maintain detailed records of system performance, i-----------, and maintenance activities.
Generate daily, weekly, and monthly reports for airport management and Thyssenkrupp engineers.
Ensure compliance with safety regulations and operational standards.
