A seasoned Collection Officer with 15 years of comprehensive experience in managing collections, minimizing delinquencies, and optimizing recovery strategies. Highly skilled in negotiating payment plans and resolving disputes while maintaining strong, positive relationships with clients and customers. Expertise in utilizing advanced collection tools and technologies, and ensuring compliance with relevant regulations. With a proven track record of improving collection efficiency, reducing bad debt. Known for my meticulous attention to detail, strong communication skills, and ability to handle challenging situations with professionalism and tact.
