Detail-oriented and results-driven professional with hands-on experience in e-commerce operations and store performance management. Skilled in maintaining overall store health by efficiently handling customer inquiries, processing and confirming orders, and updating order statuses in real time. Proven ability to coordinate with shipping providers to ensure timely deliveries while maintaining accurate data across spreadsheets and internal systems. Adept at auditing individual orders to account for costs, shipping labels, and platform fees, and producing reliable reports through meticulous record-keeping. Strong organizational skills with a focus on accuracy, efficiency, and customer satisfaction.
