Amazon FBA Reimbursement Claim Specialist. Manages and prioritizes incoming Amazon cases related to claims, policy compliance, account issues, and reimbursements. Responsible for filling, reviewing, and auditing the seller’s inventory, specifically the lost and damaged inventory and lost inbound shipments. Maintains accurate records of all Amazon cases, including status updates, resolution details, and any necessary follow-up actions. Cross-trained on different accounts on North America Merchant fulfilled, Fulfillment by Amazon, and FBA Financial Transactions (Reimbursements). Provides accurate information, troubleshoots issues, and can be able to resolve complaints.
Experienced in accurate data entry, transcription, and database management, with strong attention to detail and excellent time management skills.
