I am a dedicated IT graduate with a Bachelor’s Degree in Information Technology and a National Certificate II in Computer Hardware Servicing. I bring over 10 years of combined experience in technical support and content moderation, having worked with industry leaders such as Convergys and Wipro. My strengths include strong communication skills, technical troubleshooting, attention to detail, and the ability to work independently with minimal supervision. I am resourceful, adaptable, and committed to delivering quality results. I am now seeking a challenging role where I can contribute my technical expertise and customer support experience to a dynamic team.