Are you looking for a reliable and experienced Virtual Assistant who can handle admin work, property management coordination, and customer or technical support while keeping everything organized and running smoothly? I might be exactly who you need.
With 7 years of combined experience in the virtual support and BPO industry, I’ve worked with U.S.-based clients across different fields. I’ve taken on roles as a Customer and Technical Support Representative, Virtual Assistant, Senior Construction Assistant, and most recently, a Maintenance Coordinator. This background has given me a solid mix of both behind-the-scenes operations and client-facing experience.
As a Maintenance Coordinator, I focus on creating and managing work orders, scheduling vendors, and making sure residents are properly informed and coordinated for any maintenance activity. In my previous role as a Senior Construction Assistant, I handled tenant and contractor coordination, scheduled maintenance and inspections, managed property listings, and tracked requests to ensure everything was completed accurately and on time. I’ve worked with tools like AppFolio, Buildertrend, ShowMojo, and Conservice to keep operations efficient and organized.
I also spent several years in customer and technical support, handling phone and chat inquiries, troubleshooting issues, managing tickets, and resolving concerns in a timely and professional manner. I know how to stay calm under pressure, communicate clearly, and turn difficult situations into positive outcomes.
On the admin side, I’m comfortable with email and calendar management, data entry, and basic editing for photo, video, and audio. I regularly use platforms like Podio CRM, Microsoft Office, Zoom, and Canva to get things done efficiently.
I do my best work in environments where expectations are clear and systems are in place, but I’m also proactive enough to take ownership and figure things out when needed. I’m detail-oriented, dependable, and easy to work with. If you’re looking for someone who can help keep your operations organized and stress-free, I’d be glad to support your team.
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