I have a solid customer service and technical support background, with 2 years and 6 months of experience in these roles. Throughout my career, I have developed strong problem-solving skills and a passion for helping others, which are essential in customer service and technical support environments. My day-to-day tasks as a customer service representative and as a technical support consist of assisting them with their account inquiries, such as payments, disputes, refunds, or replacements, and troubleshooting their internet connection and device.