I hold a Bachelor of Science in Civil Engineering from Columban College Inc., where I developed strong technical and analytical skills. My proficiency in AutoCAD, STAAD, and Microsoft Office—particularly in Excel, Word, and PowerPoint—has equipped me with excellent data management, documentation, and presentation abilities. These skills allow me to handle administrative tasks, organize information efficiently, and support workflow automation.
Beyond my technical background, I have direct experience as a Customer Service Representative, where I managed sales inquiries, billing processes, and technical troubleshooting. This role honed my communication, problem-solving, and multitasking skills in a fast-paced environment. My ability to assist clients, resolve issues promptly, and maintain detailed records translates well into virtual assistance, where organization, responsiveness, and adaptability are key.
As a Virtual Assistant, I am eager to leverage my technical expertise, administrative competence, and customer service experience to provide reliable, detail-oriented support—whether managing schedules, handling correspondence, or streamlining digital tasks.
