As for my studies, I'm still currently a college undergrad but I'm focusing on working for now.
Hi! I have almost 3 years of experience being an employee (2 and a half of that being a VA, the rest I worked for as a customer service representative at a BPO company) and another 3 years of being a small business owner. I have 2 years of experience working for a smart lock company that offers total access solutions, both offering their own manufactured hardware and software. I was their sales and events coordinator, handling different tasks and coordinating with different departments. I handled inbound and outbound calls as their sales coordinator, processed orders, handled RMAs, did email management, built relationship with clients, and did call campaigns as well by calling our warm leads. I also have experience in doing basic marketing squares for email campaigns. For their events, I handled all the coordination and setting up process that can be done online such as getting all the paperwork done, collecting invoices from our team that attended onsite, booked hotels and flights, sourced cheaper materials for anything needed for our booth, called event managers for any discrepancies or clarifications, and the like. I am confident that I can deliver results as a VA because of my experience with them. It helped me expand my opportunities and because of that, I have found a new client.
I have also worked full-time for a dance academy director doing admin and marketing-related tasks alongside doing tasks such as CRM database building and creating blog posts for the owner of a cloud-based SaaS platform.
I am now currently looking for full-time work after resting for half a year.
