I am a dedicated and detail-oriented Virtual Assistant specializing in Etsy, Amazon, Shopify e-commerce support. I help online business owners manage daily operations, increase efficiency, and grow their stores by handling time-consuming tasks with accuracy and reliability.
Here’s what I can do for you:
Product Research
• Conduct in-depth market research to identify winning and profitable products
• Analyze competitors, pricing strategies, and customer reviews
• Evaluate product demand, trends, and sales performance
• Provide data-driven recommendations for smart sourcing decisions
Product Listing Optimization
• Create SEO-friendly product titles, bullet points, and descriptions
• Optimize keywords to improve search visibility
• Enhance product listings to increase conversions
• Update and maintain accurate product information
Data Entry
• Input and organize product data accurately
• Maintain spreadsheets for inventory and sales tracking
• Upload and update product listings efficiently
• Ensure clean, error-free, and well-structured records
Order Processing & Inventory Management
• Process and monitor customer orders daily
• Update tracking numbers and order statuses
• Coordinate with suppliers and fulfillment teams
• Track inventory levels to prevent stock shortages
Customer Service Support
• Respond promptly to customer inquiries and messages
• Handle returns, refunds, and order concerns professionally
• Resolve issues to maintain positive seller ratings
• Provide excellent customer experience and support
Social Media Management
• Schedule and publish social media content
• Create basic graphics and engaging captions
• Monitor comments, messages, and audience engagement
• Support brand growth through consistent online presence
Administrative Support
• Manage and organize emails and calendars
• Maintain digital files and documentation
• Perform research and other general VA tasks
• Provide reliable email support
E-mail Management
• Organize and manage inbox efficiently
• Respond to customer inquiries in a professional and timely manner
• Filter, label, and prioritize important emails
• Handle follow-ups and maintain clear communication with clients
Tools:
• Amazon Seller Central
• Shopify
• Google Workspace (Docs, Sheets, Drive)
• Microsoft Excel
• Canva
• Meta Business Suite
• Trello / Asana
• ChatGPT
• Jungle Scout
• Helium 10
• Keepa
If you're looking for a reliable, proactive, and organized E-commerce Virtual Assistant who can help grow your business, I’m ready to support you.
