Seasoned IT professional and ISC² member with over nine years of experience in system and network administration within the BPO industry, specializing in network management, network security, PCI-DSS compl-----------ce, and infrastructure optimization. Proven track record of implementing robust IT solutions to enhance security and operational efficiency. Skilled in managing Cisco and WatchGuard devices, Active Directory, Group Policy (GPO), and endpoint security systems. Recognized for troubleshooting expertise and delivering secure, scalable IT solutions aligned with business needs
