With over a decade of experience in sales operations, business development, and client management, I specialize in helping companies grow by improving processes, strengthening relationships, and driving consistent results. My background spans CRM administration, email marketing, fulfillment management, and lead generation, working with clients across the U.S., Australia, and the Philippines.
Throughout my career, I’ve supported digital marketing agencies, fulfillment teams, and sales departments — managing data-driven strategies that boost productivity and enhance customer experience. I take pride in being detail-oriented, proactive, and adaptable to new systems, consistently contributing to business goals with reliability and initiative.
I’m currently working freelance, partnering with businesses that value efficiency, accountability, and continuous growth. Whether it’s managing CRM workflows, building targeted campaigns, or streamlining operations, I’m committed to delivering high-quality work that moves results forward.
Core Strengths:
1. Business Development & Sales Strategy – Proven experience in nurturing leads, identifying opportunities, and maintaining strong client relationships.
2. CRM & Data Management – Skilled in Salesforce, HubSpot, GoHighLevel, NetSuite, and Zoho One for process tracking and reporting.
3. Email Marketing & Automation – Experienced in developing targeted email campaigns to generate engagement and conversions.
4. Sales Operations & Fulfillment – Hands-on experience managing routing, documentation, and reporting for B2B and e-commerce fulfillment.
5. Process Improvement – Builds SOPs, analyzes performance data, and recommends actionable strategies to optimize workflows.
6. Communication & Collaboration – Works effectively with cross-functional teams, ensuring smooth coordination across departments.
7. Adaptability & Learning Mindset – Quick to master new tools and technologies, always eager to expand my skill set.
Tools & Platforms:
a. CRM Systems: Salesforce, HubSpot, GoHighLevel, Zoho One, NetSuite
b. Project Management: ClickUp, -----------, Asana
c. Sales & Marketing: SEMrush, Google Ads, Google My Business
d. Communication: Slack, Microsoft Teams, Google Workspace
e. Lead Generation: ZoomInfo, LinkedIn Sales Navigator
If you’re looking for a dependable, results-driven professional who can adapt quickly, handle multiple priorities, and contribute to your team’s success — I’d love to connect.
