Throughout my career, I have honed my skills in communication, performing challenging tasks and delivering results in a timely and organized manner - meeting deadlines, targets and deliverables. I am experienced in outbound calling related to sales, as well as serving customers assistance regarding their credit cards. I also have experience as a Technical Support agent under the number one telecom company in the US. I'm experienced in using specific tools like AC3, Amazon Connect, Zendesk, Vici, Salesforce.