• Configure and integrate telecommunication network
elements.
• Manage i----------- management queries. Perform
troubleshooting, fault handling, configuration
management and performance management.
• Monitor Quality of Service (QoS)/Quality/Experience
(QoE), detect anomalies and perform change
management.
• Conduct impact analysis, using pre-defined procedures to
respond to alarms or unplanned events, alarms correlation
and create i----------- tickets.
• Manage Service Level Agreement (SLA), Key Performance
Indicator (KPI), management and continuous
improvement.
