Hi! I'm Jelani Pearl, a dedicated and highly reliable Virtual Assistant with over 5 years of hands-on experience in Customer Service Support. I bring a strong foundation in communication, problem-solving, and client satisfaction skills. I honed in the BPO industry and now apply successfully in the Virtual Assistant field.
What I can do:
Customer Service (Email, Chat, Phone)
General Virtual Assistance
Calendar, Email & Task Management
CRM management
Lead follow-up
Data entry
Appointment setting
Cold calling
Order processing, and tracking
Logistic
Capcut editing
Canva
Why Work With Me:
High attention to detail. I ensure accuracy in every task.
Reliable and self-managed. I deliver quality work on time.
Positive and professional attitude. I build strong working relationships.
Fast learner. I quickly adapt to new tools, systems, and workflows
BPO-honed work ethic. I bring efficiency, empathy, and customer-centric thinking.
I'm passionate about helping business owners, executives, and teams stay organized, productive, and focused on what matters most. I'm ready to bring my experience, initiative, and strong work ethic to support your operations.
Let's work together to make your business run smoother and smarter.
