I am a reliable and detail-oriented professional with a background in Mechatronics Engineering, bringing strong problem-solving skills and a logical approach to every task. I have hands-on experience in customer support within a call center environment, where I handled hotel, flight, and car reservations—ensuring accuracy, efficiency, and a high level of customer satisfaction. My engineering background allows me to quickly understand systems, troubleshoot issues, and adapt to new tools with ease.
I am highly organized, tech-savvy, and committed to delivering quality work on time. I communicate clearly, follow instructions well, and take initiative when needed. I am looking for a long-term opportunity where I can contribute value, continuously improve my skills, and support business operations with professionalism and consistency.
Trained in WORLDSPAN, MISTIFLY, FARELOGIX, SABRE. Expert in giving customer experience.
