I am a dedicated and reliable Customer Service and Fraud Prevention Specialist with nearly four years of experience supporting customers through phone, chat, and email. I have worked with global companies like Amazon and Target, where I developed strong skills in customer service, account verification, fraud investigation, dispute resolution, and handling complex escalations.
I was recognized as a Top Performer and selected twice as a Subject Matter Expert (SME) for consistently delivering high-quality results, mentoring teammates, and resolving challenging customer issues. I am detail-oriented, organized, and able to work independently in a remote environment while meeting productivity and quality goals.
I am a fast learner who adapts quickly to new tools and processes. My goal is to provide outstanding customer support, build positive customer relationships, and contribute to the success of the team. I am open to full-time, long-term opportunities and committed to delivering excellent results.
