A result-driven professional with 2 years of BPO experience and 17 months of real estate virtual assistance experience supporting Florida-based real estate agents. Skilled in lead management, contract coordination, compliance, customer support, and CRM platforms including Follow Up Boss, Zillow, Salesforce, and Dotloop. Experienced in handling high-volume administrative tasks, customer and client communication, and transaction tracking while maintaining accuracy and efficiency. Known for strong attention to detail, fast turnaround times, and the ability to adapt quickly in fast-paced remote environments.