I am a compassionate and detail-oriented Medical Office Virtual Assistant with over 5 years of experience supporting U.S.-based legal-medical and healthcare operations. I specialize in patient intake, appointment scheduling, insurance verification, referral coordination, medical records management, provider communication, and HIPAA-compliant documentation.
My hands-on healthcare experience includes supporting patient scheduling, chart preparation, prescription refill requests, and EMR documentation using RXNT and Archangel EMR. I have experience handling inbound and outbound patient communications while ensuring accuracy, professionalism, and a positive patient experience.
Coming from both legal-medical and healthcare environments, I have developed strong organizational, communication, and problem-solving skills. I am comfortable coordinating with patients, providers, and insurance companies while managing multiple priorities in a fast-paced setting.
I am seeking a long-term opportunity where I can contribute to a healthcare team, continue expanding my knowledge, and provide dependable administrative support that helps improve patient care and operational efficiency.