I bring a strong background in both Rental Operations Support and Airbnb Virtual Assistance (worked part-time for 5 months). As a Rental Operations Support Specialist, I specialized in screening rental applications, verifying tenant histories from Properties and ensuring compliance with rental policies, which honed my attention to detail and ability to manage sensitive data. In my role as an Airbnb Virtual Assistant, I supported property owners by managing guest communication, coordinating bookings, optimizing listings and handling guest reviews, ensuring smooth operations and high levels of customer satisfaction. My combined experience has equipped me with a comprehensive skill set in customer service, data management and operational efficiency.