Dedicated and results-driven airline and travel industry professional with over 4 years of experience, including 2 years in a supervisory role. Skilled in handling customer inquiries, managing teams, and ensuring seamless travel experiences.
- Airline Systems & Tools: Amadeus (8 months), Axis (3 years)
- Customer Support Excellence: Inbound & Outbound Calls, Live Chat, Email Support
- Leadership & Team Management: Supervisory experience in high-paced environments
- Tech & Process Skills: Microsoft Office, BPO Call Center Operations
- Travel & Booking Consultant: Expert in reservations, issue resolution & client assistance
Committed to delivering exceptional customer experiences and driving efficiency in airline operations. Open to full-time opportunities. Let’s work together!
