? Virtual Assistant | Content Creator | Supervisor | Tech-Savvy Professional
Hi! I'm Gerald "G2" Pasion, a versatile and dedicated Virtual Assistant from the Philippines with extensive experience in leadership, customer service, technical support, and content creation. Here's what I bring to the table:
? Leadership & Supervision – Over a decade of experience as a Supervisor and Team Leader in top companies like JP Morgan Chase, WNS BPO, The Results Companies, and Teleperformance. Skilled in managing teams, coaching, performance monitoring, and ensuring team productivity and satisfaction.
? Administrative & Technical Expertise – Skilled in customer service, technical support, mortgage and loan processing, escrow, insurance handling, and business loan verification.
? Training & Coaching – Currently a TESDA Trainer, teaching Contact Center Services NC II and Computer Systems Servicing NC II. Passionate about mentoring and empowering others to excel in their careers.
? Content Creation & Video Editing – Creator of the YouTube channel Pinoy Mavericks, where I produce engaging and educational content. Proficient in Filmora for video editing and storytelling.
? Technical Knowledge – Proficient in computer networking and troubleshooting, with hands-on experience in virtual machine setups using VMware.
I am proactive, detail-oriented, and committed to delivering high-quality results. If you're looking for a reliable VA with strong leadership experience and creative skills, I'm ready to contribute to your team's success!