Delivered virtual and hybrid training programs for distributed teams using Zoom and Microsoft Teams, driving engagement and knowledge retention. Designed scalable digital learning solutions via Articulate 360 and created visually effective training materials using Canva.
Represented the Philippine market in global training initiatives, collaborating cross-functionally with international stakeholders. Managed training documentation, SOPs, and knowledge bases through Google Workspace to support seamless remote access and alignment.
Supported e-commerce training through hands-on use of Shopify and leveraged AI tools like NotebookLM to streamline content development. Analyzed training and operational data using advanced Excel functions (Pivot Tables, VLOOKUP) to inform decisions.
Maintained high productivity in remote environments (57 WPM, 100% accuracy) while demonstrating strong accountability, cross-functional collaboration, and the ability to deliver results with minimal supervision.
