I am a Healthcare Operations Professional with more than 6 years of experience supporting healthcare organizations, insurance providers, and customer service operations.
Throughout my career, I have specialized in insurance verification, prior authorization, medical billing, eligibility and benefits verification, and provider relations. I have worked with healthcare providers, insurance carriers, and internal operations teams to ensure accurate documentation, compliance, and efficient patient support.
As a former Subject Matter Expert (SME), I have trained and supported tea-----------mbers while maintaining high standards of quality and productivity. My experience spans insurance verification, utilization management intake, medical billing, and healthcare customer service.
Key strengths include:
• Insurance Verification & Benefits Investigation
• Provider & Patient Communication
• HIPAA Compliance
• Prior Authorization Management
• Medical Billing
• Process Documentation & Quality Assurance
• Team Training & Knowledge Sharing
I am passionate about improving healthcare operations, reducing administrative barriers, and delivering exceptional service to providers, patients, and stakeholders.
