Detail-oriented Administrative and Customer Support Professional with 3+ years of combined experience in customer service, administrative support, bookkeeping assistance, and data management.
Experienced in handling customer inquiries, email and calendar management, data entry, document organization, CRM systems, and bookkeeping support for small businesses.
Skilled in Microsoft Office, Google Workspace, bookkeeping software, and maintaining accurate records while ensuring confidentiality and compliance requirements.
Previous experience includes supporting U.S. healthcare and banking customers, processing account inquiries, reviewing transactions, handling billing concerns, and providing excellent customer service.
I am highly organized, dependable, quick to learn new systems, and committed to helping businesses operate efficiently.
Skills:
• Administrative Support
• Bookkeeping Assistance
• Data Entry & Record Management
• Email Management
• Customer Service
• Calendar Management
• CRM Systems
• Microsoft Excel
• Google Workspace
• Billing & Payment Processing
• Financial Documentation
